Privacy, Refund, Return and Shipping

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to borohemp.com, and Boro Hemp Co and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Boro Hemp Co include borohemp.com and Boro Hemp. The Boro Hemp website is a E-Commerce and Blog site. By using the Boro Hemp website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, Boro Hemp may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number

If you purchase Boro Hemp’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Boro Hemp may also collect anonymous demographic information, which is not unique to you, such as your:

  • Age

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Boro Hemp’s public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Boro Hemp collects and uses your personal information to operate and deliver the services you have requested.

Boro Hemp may also use your personally identifiable information to inform you of other products or services available from Boro Hemp and its affiliates.

Sharing Information with Third Parties

Boro Hemp does not sell, rent or lease its customer lists to third parties.

Boro Hemp may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Boro Hemp, and they are required to maintain the confidentiality of your information.

Boro Hemp may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Boro Hemp or the site; (b) protect and defend the rights or property of Boro Hemp; and/or (c) act under exigent circumstances to protect the personal safety of users of Boro Hemp, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Boro Hemp. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Boro Hemp website.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Boro Hemp secures your personal information from unauthorized access, use, or disclosure. Boro Hemp uses the following methods for this purpose:

SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and

Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Boro Hemp does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Boro Hemp may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Boro Hemp or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Boro Hemp, you may opt out of such communications by Customers may unsubscribe from emails by “replying STOP” or “clicking on the UNSUBSCRIBE button.”.

Changes to this Statement

Boro Hemp reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Boro Hemp welcomes your questions or comments regarding this Statement of Privacy. If you believe that Boro Hemp has not adhered to this Statement, please contact Boro Hemp at:

Boro Hemp Co

107 South 26th Street

Gadsden, Alabama 35904

Email Address:

borohempco@gmail.com

Telephone number:

615-556-3475

Effective as of November 01, 2022

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at borohempco@gmail.com

Refund Policy

Due to the nature of our industry, there will be no refunds. If for any reason, you’re unsatisfied with your order, please feel free to contact us and we’ll make it right. Conditions Apply.

Shipping Policy

Boro Hemp Co will not ship products to states that officially ban the use and ownership of hemp-derived products such as Delta 8 and Delta 9. No Conditions.

All other orders will ship within 72 hours of order placement. Any order placed after 12:00pm will begin fulfillment process the next business day.

Within summertime periods, excessive heat periods demand that we cannot ship orders containing edible products on any Fridays, as to prevent said edible products from being destroyed by warm weather over the following weekend. If the three-day period falls on a Friday, then your order will instead be shipped the next Monday. This will be done to ensure your products arrive in pristine condition.

During these heat periods, you may expect your package to arrive holding an insulator within the container along with multiple “Cold-packs”. Along with that, your products will be secured within either sealed bags or wrapped individually; these measures are taken to ensure your edible products remained cooled and structured during transit.

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